> ## Documentation Index
> Fetch the complete documentation index at: https://help.mytruv.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Promo Codes

> Apply a promo code to your MyTruv subscription on web or iOS.

If you have a promo code - from a campaign, a referral, or support - you can apply it during checkout to get a discount on your subscription.

<Note>
  **Where to enter your code**

  * **Web**: on the checkout page, click **Have a promo code?**, type your code, and click **Apply**. The discount applies to the plan you've selected.
  * **iOS**: on the membership screen, tap **Have a promo code?**.
    * **Bank transfer (ACH)** payment - type the code into the field; the discount shows in your plan summary.
    * **App Store** payment - this opens Apple's offer-code redemption sheet, which is the standard iOS UI for redeeming Apple offer codes.
</Note>

## What the discount can look like

A promo code can deliver any of these:

* A free trial period
* A discounted monthly price for a number of months
* A one-time upfront discount on your first charge

The exact terms depend on the code. You'll see the resulting price in the checkout summary before you confirm.

## Common reasons a code doesn't work

If you see an error when you try to apply a code, it usually means the code is:

* **Invalid** - the code doesn't exist or was typed incorrectly. Double-check the spelling.
* **Expired** - the promo's end date has passed.
* **Inactive** - the campaign isn't currently running.
* **Already used** - the code has been redeemed (some codes are one-use per account).

## Things to know

* **Codes don't stack.** Only one discount applies at a time; entering a new code replaces an existing one.
* **Apply the code at checkout, before you confirm payment.** Codes can't be added afterwards.

## Related

* [Starting a Free Trial](/billing/starting-a-free-trial) - some promotions come bundled with a trial
* [Subscription Plans](/billing/subscription-plans) - choose your plan before applying a code
* [Payment Methods](/billing/payment-methods) - the entry path differs between App Store and bank transfer