> ## Documentation Index
> Fetch the complete documentation index at: https://help.mytruv.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using MyTruv Offline

> What works on iOS when you don't have an internet connection.

<Note>Offline access is an iOS-only feature. The MyTruv web app requires an active internet connection - if you're offline on the web, you'll see a connection error until your network is back.</Note>

When your iPhone loses internet, MyTruv falls back to your most recently synced data so you can still see what's on your accounts.

## What works offline (iOS)

On screens where MyTruv has previously loaded your data - Accounts, Transactions, Spending, Cash Flow, Income, Recurring, Insights - the app shows the last-synced version. A small banner appears at the top reminding you that you're offline; you can tap the retry button in the banner to attempt a refresh.

The cached data includes:

* Account balances
* Transaction history
* Spending breakdowns
* Recurring bills and income

Background sync pauses while you're offline.

## What needs a connection (iOS)

Some screens need live data and won't work offline:

* **Assistant chat** - sending messages and receiving responses
* **Feedback** - submitting feedback requires a connection
* **Connecting a new account** - linking financial institutions
* **Refreshing data** - pulling the latest transactions and balances

On these screens, an offline error appears until you're back online.

## When you're back online

Once your connection is restored, MyTruv automatically resumes background sync. To force an immediate refresh, pull down anywhere on Accounts, Transactions, Income, or Recurring.

## Related

* [Account Not Syncing](/troubleshooting/account-not-syncing) - if your data still looks stale after reconnecting