Is my financial data safe?
Your bank credentials are never stored by MyTruv - the connection is handled by our data provider, Truv. MyTruv has read-only access to your accounts; we can’t move money. See Who Can See My Data? and Why We Need Your Bank Login.Can MyTruv access or move my money?
No. MyTruv has read-only access. We can see balances and transactions, but we can’t initiate transfers, make payments, or move money in any way.What do you use to connect to my bank?
Truv, our parent company - the same financial-data technology banks, lenders, and employers use to verify applicants. It’s not new or unproven: Truv is trusted by 8M+ consumers and connects to 13,000+ banks and 100+ payroll providers, including ADP, Gusto, and Rippling. The connection uses bank-level encryption, is SOC 2 Type II certified, and is read-only. Your bank login goes straight to your institution and is never seen or stored by MyTruv. See Why We Need Your Bank or Payroll Login and Is MyTruv Safe?.How is MyTruv different from other money apps?
Most money apps focus on one thing - tracking, budgeting, or canceling subscriptions. MyTruv connects all your accounts and adds an AI layer that reads your data, tells you what changed, and suggests what to do next, plus verified payroll income and access from the AI tools you already use. For a side-by-side look at the specific app you’re using, see How MyTruv Compares.I already use another app - should I switch?
You don’t have to switch all at once. Sign up free, connect the same accounts, and keep your current app running while you try MyTruv. The free week of Pro and the Free plan let you compare without committing. See How MyTruv Compares for what each app does well and what MyTruv adds.Which devices does MyTruv support?
MyTruv is available on iPhone and iPad through the App Store, and on the web at app.mytruv.com. The web app is built for mobile, so it also works well in any phone browser - including on Android. Check the App Store listing for the current iOS minimum version.Is there an Android app?
Not yet. A native Android app is on our roadmap and planned for the near future. For now, Android users get the full MyTruv experience through the web app at app.mytruv.com, which is optimized for mobile. Open it in Chrome (or any browser) and add it to your home screen for quick access - your account and data are the same there as on every other surface.Can I use MyTruv on multiple devices?
Yes. Sign in with the same account on each device; your data is stored on your MyTruv account and syncs across devices.How do I cancel my subscription?
It depends on where you subscribed. Web subscribers cancel through MyTruv at app.mytruv.com/settings/subscription. App Store subscribers cancel through Apple Subscriptions. See Canceling Your Subscription for both flows.Will deleting the iOS app cancel my subscription?
No. If you subscribed through the App Store, you must cancel through Apple. Just deleting the app doesn’t stop billing.How do I delete my MyTruv account?
Open Settings → Profile → Delete Account (iOS) or app.mytruv.com/settings/profile/delete (web). See Deleting Your Account for what gets deleted and what to do about an active subscription.Can I use MyTruv without connecting a bank account?
MyTruv needs at least one connection - either a financial account or a payroll provider - to give you meaningful insights, spending breakdowns, or income tracking.Why is a transaction in the wrong category?
Categories come automatically from your bank’s merchant data; sometimes they need a manual correction. See Wrong Transaction Category for how to fix one and how to apply the fix to every transaction from the same merchant.How often does my data update?
MyTruv syncs your data multiple times per day automatically. To force an immediate refresh:- Web: use Sync All at the top of app.mytruv.com/data/connections, or the Reconnect button on a specific bank’s card.
- iOS: pull down anywhere on Accounts, Transactions, Income, or Recurring.