Quick fixes
- Force close and reopen - Swipe up from the bottom of the screen (or double-tap the Home button), find MyTruv, and swipe it up to close. Then reopen the app
- Restart your device - A simple restart can often resolve performance issues
- Check for app updates - Open the App Store, go to your profile, and check if a MyTruv update is available
- Update iOS - Go to Settings > General > Software Update and install any available updates
If the problem persists
Free up storage
- Go to Settings > General > iPhone Storage
- Make sure you have at least 500 MB of free space
- Delete unused apps or files if needed
Check your internet connection
- Switch between Wi-Fi and cellular data to see if one works better
- Try opening other apps to verify your connection is working
Reinstall the app
As a last resort:- Delete MyTruv from your device
- Redownload it from the App Store
- Sign in with your existing account
- Your data will be restored from your account
Reinstalling the app won’t delete your account or data. Everything is saved to your account and will be restored when you sign back in.