How the connection works
- Truv handles the connection. MyTruv connects to your bank and payroll accounts through Truv, our parent company and the financial-data aggregator that powers both surfaces.
- Your credentials go to your institution, not to MyTruv. When you enter your login on the connection screen, the credentials are sent through Truv’s encrypted connection directly to your bank or payroll provider.
- MyTruv never sees or stores your credentials. They are handled entirely by Truv and the institution you’re logging in to.
What MyTruv can and can’t do
- Read-only access. MyTruv can view your account information, transactions, and pay statements. It cannot move money, make payments, or take any action on your accounts.
- No changes to your account. Connecting MyTruv doesn’t alter your bank or payroll settings, balances, or security in any way.
Why a connection at all
Most banks and payroll providers don’t expose public APIs for consumers to access their own data. Truv is the secure intermediary that makes the connection possible.What we use to connect: Truv
The bank connection isn’t something MyTruv built in a weekend. It runs on Truv, our parent company and a financial-data platform that banks, lenders, and employers already rely on to verify applicants. It’s not new or unproven - Truv has spent years moving financial data safely, is trusted by 8M+ consumers, and connects to 13,000+ banks and 100+ payroll providers, including ADP, Gusto, and Rippling. What that means for you:- Bank-level encryption. Your data is encrypted in transit and at rest with the same standards banks use.
- SOC 2 Type II certified. Independent auditors verify Truv’s security controls, not just Truv’s own word for it.
- Your login never reaches MyTruv. Credentials go straight to your institution through Truv’s encrypted connection.
- Read-only, always. The connection can see your accounts but can never move money or change anything.
Disconnecting
You can disconnect any linked account at any time, and the disconnection immediately revokes MyTruv’s access to that account’s data. See how to remove a connection.Related
- Will This Affect My Credit? - whether connecting triggers credit pulls
- Who Can See My Data? - privacy across MyTruv, Truv, and third parties
- Is MyTruv Safe? - the security practices behind the platform
- Managing Your Banks, Payroll & Credit - how to check the status of a linked account